Question 1

Can I build an app only for a smart kiosk?

Accepted Answer

Yes. A smart-kiosk app can run entirely on the kiosk: for example, a self-service ordering screen, a product guide, or an on-screen game. A companion mobile app is optional. Hardware, payments, and deployment requirements are scoped for the project.

Question 2

What is Intelliverse?

Accepted Answer

Intelliverse is a Phygital apps platform for mobile-only apps, smart-kiosk-only apps, and connected experiences. Start on one channel and expand when it makes sense. Phygital means physical + digital.

Question 3

What is a Phygital app?

Accepted Answer

A mobile game played on your phone is digital. Imagine being asked to complete a quest at a real vending machine to unlock a reward in that game. That connection between a physical action and a digital result makes it a Phygital app. Kiosk quests are a preview; availability depends on the participating app and location.

Question 4

How do QuestX, ContentX, and KioskX fit together?

Accepted Answer

ContentX creates content for apps and campaigns. QuestX gives people quests and rewards. KioskX brings apps to physical kiosks and vending machines. Together, they form the Intelliverse Phygital apps platform. For example, content can introduce a quest at a kiosk that earns an eligible game reward. That connected kiosk journey is a preview, not a feature available at every machine.

Question 5

Does every app need a kiosk?

Accepted Answer

No. Build a mobile-only app or game with no kiosk connection. You can also build an app that runs only on a smart kiosk, with no companion phone app. Connect channels only when your experience calls for it.

Question 6

How do I create an account?

Accepted Answer

Continue to Intelliverse Router to sign in or create an account. Use the sign-in options offered there. Other products may have their own account requirements.

Question 7

Is Intelliverse free to use?

Accepted Answer

The SDK is open source under MIT. Hosted AI usage, studio services, and individual products have their own pricing and terms. Check the offering before you start.

Question 8

How do I verify game results are fair?

Accepted Answer

This website does not provide an automated outcome verifier. Contact support with the game and session details to ask which records, rules, and audit information are available.

Question 9

What rewards can I earn?

Accepted Answer

Rewards and eligibility vary by game or quest. Review the participating product’s terms before taking part. Connected kiosk quests are a preview.

Question 10

How does the AI in games work?

Accepted Answer

AI features depend on the game, model, and deployment. Ask for product-specific documentation and review the AI transparency pages for principles and limitations.

Question 11

What are XUT tokens?

Accepted Answer

XUT is the Intelliverse Utility Token. Availability and uses depend on the participating product. Check the current product and reward terms; a token or reward is not automatically accepted across every Intelliverse app or kiosk.

Question 12

How do I add funds to my account?

Accepted Answer

Use the payment options and terms available in the product where your account is held. Token purchasing is not available on this marketing website.

Question 13

What is your refund policy?

Accepted Answer

Review the terms for the product or purchase and contact support with your order reference. The applicable terms and statutory rights govern any refund.

Question 14

How do I buy or sell NFTs?

Accepted Answer

NFT minting and trading are not available on this website.

Question 15

What blockchain do you use?

Accepted Answer

Blockchain support depends on the product and implementation. This website does not offer an active NFT marketplace.

Question 16

Are marketplace transactions secure?

Accepted Answer

Marketplace transactions are not available on this website. A product’s payment or blockchain integration needs its own security review and terms.

Question 17

How is my data protected?

Accepted Answer

Read the privacy policy for the product you use. Our security page provides a contact for deployment-specific documentation; privacy resources link to data requests.

Question 18

Can I delete my account and data?

Accepted Answer

Yes, you can request account deletion at any time through our Data Delete page. We'll remove your personal data within 30 days, retaining only what's legally required.

Question 19

How do I enable two-factor authentication?

Accepted Answer

Check the security settings offered by the product where your account is held. Contact support if you need help identifying the available options.

Question 20

How do I contact support?

Accepted Answer

Use the contact form or email support@intelli-verse-x.ai. Include the relevant product and a description of your issue.

Question 21

What are your support hours?

Accepted Answer

Send a request through the contact form or email. Response times depend on the issue and any support terms agreed for your service.

Question 22

How do I report a bug or issue?

Accepted Answer

Use the 'Report Issue' option in the app menu or contact support with details about the problem, including screenshots if possible. We appreciate your help improving the platform!

Frequently Asked Questions

Getting Started

Gaming

Payments & Tokens

NFTs & Marketplace

Privacy & Security

Support

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